The innovation is the key to success. However, for this approach to be put into practice, it is necessary to have a high performance team with performance focused on this bias. This requirement is met from main tips:

Select engaged professionals

The team must be aligned with business objectives and this depends on engagement. Motivation, in this case, depends on effective internal communication, which encourages the development of new solutions. Thus, the organization overcomes the obstacles imposed by the market and can overcome its goals.

Innovative professionals can be selected externally, but current employees can also be encouraged to implement this cultural change. The goal is a more proactive stance, aimed at developing skills.

Encourage the team to work on governance and internal communication

Employees in the Information Technology sector must work towards continuous integration, engagement, exchange and sharing of feedbacks and information, and adjustments to delivery levels (SLAs). These criteria increase the quality of the projects, because the teams work in a synchronized way and make better use of the insights obtained.

In this context, a good idea is to facilitate brainstorming during periods of development. Dialogue with users and system intermediaries brings services closer to users’ expectations. This is a way to reach innovation. Using roadmap generator is important there.

Value teamwork

The integrated performance between development and operations consists of DevOps work, which provides for interaction between these sectors to improve the user experience. In the same way, it is possible to guarantee advances in deliveries and functionalities.

It is worth considering agile methodologies for this issue, which are more flexible and contribute to the incorporation of adjustments throughout the process. The consequence is the decrease in rework and the approach of the Information Technology sector to market expectations.

Provide support and structure to overcome obstacles

The technological area will only have good results if there are adequate tools. More than capacity, it is necessary to have a means of delivering stability and innovative solutions. For example: a call center tool brings agility and control to customer service.

Calls are managed intelligently and the supervisor has access to updated data to perform real-time monitoring. You can also perform server virtualization and invest in appliances to employ improvements to your firewall and internet access.

Constant updating and monitoring

Internal activities must be distributed and monitored by well-executed processes, which impact the fulfillment of business demands and the organization of the technological sector. In this context, it is up to the manager to detect the best way to keep the team operational without compromising the performance of employees.

In the case of task distribution, the ideal is to consider how much each team can support and what technical knowledge it gathers. This prevents professionals from being misallocated, as with a network management technician who works with the implementation of security policies.